Congratulations on your incredibly good taste and your decision to purchase from Redfeather Outdoors! Being our products are made from the highest quality materials, it's unlikely you will need this warranty, but if you do, know we will make it right.
Redfeather guarantees that our products are free from defects in materials and workmanship for one full year from date of purchase.
Please keep a copy of your original purchase receipt or invoice as proof of your original purchase, in the unlikely event that warranty service is needed. This limited warranty does not cover normal wear and tear, or damage caused by abuse. Any alteration of the product or unauthorized repair of the product by the customer or customer’s representative renders this limited warranty null and void.
Any suspect defective products should be returned to Redfeather Outdoors, not to the retailer.
Prior to returning any item, you must call Redfeather’s Warranty Department at 1-800-525-0081 for a Return Authorization Number. Redfeather Outdoors products are only returnable as new and/or unworn in the original box and packaging. Redfeather reserves the right to inspect any product returned under this warranty to determine if the Redfeather warranty applies.
If the warranty is deemed to apply, Redfeather will repair or replace your product at our discretion. The customer is responsible for shipping suspect defective snowshoe(s) directly to Redfeather Outdoors, 2700 Commerce Street, La Crosse, WI, 54603, along with original sales receipt, and written explanation of suspect defect. Please include customer’s name, street address (no P.O. Boxes), city, state or province and postal code.
To activate your Redfeather Warranty, you must complete the Product Registration form within 30 days of purchase for the warranty to be effective.